Information reduces Uncertainty
Last month I talked about teams and feedback. The last two weeks
I have been working in south-east Africa teaching and training petroleum people
how to build a safety culture. Much has been written on HSE but, as far as I am
aware, cybernetics has not yet been applied as a useful tool for governance. Risk
prevention and risk management are methods to control risks, but often do not
consider the cybernetical law of requisite variety or philosophical solutions
such as a science of ethics. To prevent and control HSE risks, we have to first
know ourselves. Who am I? How do I react? How do I communicate? These so-called
‘Human Factors’ are, in my opinion, insufficiently explored and understood. In
Africa we spoke about narcissism, arrogance, recklessness and other human
character traits and concluded that they are always dependent on the
interaction with others. On an island alone, people would not have much use for
such traits. Let me first explain the Law of Requisite Variety, which was
pr…